Office telephone systems are vital to many businesses, with staff using them for both internal and external communication. Choosing the right system at yeastar dubai can make an incredible difference to your staff, clients and customers.
There are a number of types of office phone systems available, with each type offering different functionality. They include a traditional PBX, hosted PBX, VoIP and hybrid solutions.
PBXs are used for internal call control and to share a central network of phone lines between multiple locations within an organization. PBXs can also be configured with additional functions such as intercom and conference call features.
A PBX can be connected to a business’s existing telephone line or an external line through various interfaces. These can include standard POTS (plain old telephone service) lines, DPNSS (Digital Network System Switch), PRI (Primary Rate Interface) or ISDN (Integrated Services Digital Network).
Analogue PBXs connect via plain old telephone service lines to the public switched network and are generally designed for use in small offices. These are often less sophisticated than the digital PBX systems, which may offer more functionality and a higher level of call management.
Hybrid PBXs are a growing trend in the industry and combine the best of analogue and digital phone systems, with a wide range of options for businesses. These are a great option for businesses that want to keep their current infrastructure, while allowing for future growth.
VoIP – Voice over Internet Protocol is an emerging and innovative form of telephony that transfers calls over the Internet, allowing businesses to make use of all the latest technology and features without having to invest in expensive PBX hardware. The voip dubai is a perfect solution for smaller, more remote businesses who may not have the budget to purchase a traditional PBX, or who do not have the IT support required to set up and maintain one.
Hosted PBXs are another type of office phone system that uses a cloud-based service to provide call control and features. This option is most suitable for organisations that have limited IT resources, as it enables users to manage their phone system via a simple web portal.
KSU-less PBXs are the most basic office phone systems, and are ideal for small to medium-sized businesses with fewer than 10 users. These are also less complex than a KSU system, and therefore more affordable for most small businesses.
They offer a lot of functionality, but can be difficult to configure and operate. This type of office phone system is not very customisable, and can be very costly to install.
You should always ensure that your office phone system includes a feature such as call transfer, as this can save you a lot of time and money, as it will allow you to automatically route incoming calls to the most appropriate employee for the task at hand.
This can be especially useful if you have a small number of employees or if you work from home frequently and need to transfer calls to colleagues in the office. You can also use the feature to forward calls from mobile devices or computers. To get more enlightened on this topic click here: https://en.wikipedia.org/wiki/VoIP_phone.